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Returns Policy

Faulty Goods can be returned to us within 6 months from date of invoice for replacement. Returns will not be accepted without prior authorisation number (RMA NUMBER). Defective goods will be replaced with equivalent products should the original product be out of stock.
 
1. The Return must be returned within 14 days from the date of issue of the RMA number, otherwise the RMA number will be void and the product will not be accepted. Once you have a returns number please return the product back to:
 
Wicked Distribution
Hanger 1
Ollerton Business Park
Childs Ercall
TF9 2DB
 
Returning product to any other address we have will delay your retun by upto a week.

2. Any shipping costs incurred in returning product to Wicked Distribution are the reseller's responsibility.

3. Goods will not be accepted from the carrier unless clearly marked with a Wicked RMA number.

4. Please try and return in original packaging

5. Failure to input the fault description will result in the request being rejected. "Faulty" will not be accepted. Only genuine manufacturing faults will be accepted, Products that are returned due to customer abuse will be rejected.

6. The RMA number is only issued for the goods stated above

7. Returned goods will only be credited if they cannot be repaired or replaced by a similar product.

8. All products will be inspected for shortages; these will be noted and deducted in the case of a credit.

9. All products will be inspected for damage, in the case of a credit; no credit will be given for damaged goods caused by customer abuse.

10. "No Fault Found" goods will be held for 14 days awaiting your collection after this point Wicked DIstribution reserve the right to dispose of any unclaimed un collected items.
 
11.Wicked Distribution do not opertate any sale or return policies.
 
The buyer is responsible for return shipping expenses under all circumstances.
 
Some goods are supplied with a manufacturer's warranty. The reseller may need to contact the manufacturer directly with warranty claims. wicked Distribution will use reasonable endeavours to assist the reseller with warranty claims.
 
 

All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued.

 
19/01/2017
 
 
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